Mark did a great job getting my vehicle in and keeping me up to date with how the repairs where going. I really liked that I was able to take a ride with a mechanic and explain the problems I was having. I was able to talk to joe in the shop and get a great explanation of the vehicle as he answered all me questions. There where many other on the lithia team that helped me as well. Thanks to all involved in fixing my truck and taking care of me!