Customer Reviews

Vehicle service went smoothly as expected.

Great salesman great truck will keep coming back thanks nicholas h

They make you feel like family and they will do their best to make you feel that way and they are not afraid (or not intimidated) to answer you if ask them a question about what will happen or concerning another problem that just might have caused why you took your vehicle into the dealership.

You are a great sales team working in concert with service and parts personnel. Combined, you are an unbeatable team focused on Customer service and satisfaction. Thanks for the experience, Rich

The dealership is doing a great job at trying to see what is causing my 2019 silverado to turn on a check engine light. Could not ask for anything better from the dealership. However i am more than unhappy with the purchase i made. I have owned the truck for roughly 40 days and it has been to the service shop a total of 5 times for recalls and check engine lights.

Always a smooth visit. Our most recent visit was with Jeremy and he displayed nothing but professionalism and ease of contact, as with the other advisors. Always recommending!

It was quicker than I expected.

Jason is extremely helpful and courteous every time I go in chevy of fairbanks

Mark did a great job getting my vehicle in and keeping me up to date with how the repairs where going. I really liked that I was able to take a ride with a mechanic and explain the problems I was having. I was able to talk to joe in the shop and get a great explanation of the vehicle as he answered all me questions. There where many other on the lithia team that helped me as well. Thanks to all involved in fixing my truck and taking care of me!

Relaxed in a comfortable lounge area while getting my oil changed

Jason and Amanda, in the service dept. in Fairbanks are awesome. They, and the way I am treated when it comes to service of my Suburban are why I purchase vehicles there. Real simple, keep up that level of service and you will continue to sell me vehicles (and I will recommend you also).

Went in for an oil change, found out about a recall on my vehicle. Was set up with an appointment dropped car off got it back so fast. The overall experience was amazing I was updated almost every hour as they repaired the recall. Couldn’t ask for any better service

Great service

Always great service at lithia

Simple

Quick efficient service

It was Just an oil change but very quick and friendly

I find that the service person that I occasionally deal with is always very polite and professional and attentive to my needs.

Shauna was great to work with and got me some information about the problem with my truck and kept me informed and now it’s all good again.

Always good and fast service