The way I was treated and the work done on my truck was great. But I was told it would take 1 to 1.5 hours. Checked in @ 8:30am and didn't drive away until 11am. (2.5hrs). More than twice as long as I have ever had to wait before. Even times when I had more work done.
I needed my car serviced. Mark was the representative that helped me. He was very nice, personable & professional. My unhappiness came from the cost of the repairs. I could not afford it. I only did the most crucial repairs but left feeling my truck was unsafe to drive. But let me once again say Mark was very helpful, the people I talked to on the phone to set up the appointment were very nice. From what I saw you have a great crew.